Warranty

We back our world-class double-glazing products with a 12-year warranty – two years longer than the industry standard or legislative requirements. Our double-glazed units have been designed and successfully tested to perform in New Zealand’s most diverse conditions.

Architectural Glass Products Limited (AGP) hereby provide the following warranty (“Warranty”) regarding Insulating Glass Units (IGUs).

IGUs supplied by AGP meet, or exceed, the requirements of the New Zealand Building Code and New Zealand Standards NZS 4223, Glazing in buildings - Parts 1-4 included, Joint Australian/New Zealand Standard AS/NZS 4667 (Quality requirements for cut-to-size and processed glass).

This means our IGUs have been designed and successfully tested to perform in New Zealand’s diverse conditions, and will, in accordance with the standards:

  • satisfy the strength and deflection requirements;
  • deliver the required levels of durability;
  • will be of appropriate safety to satisfy not only the expected wind load but also accidental human impact;
  • conform to the relevant thickness, dimensional and quality requirements;
  • will remain free of; visual or visible defects, or faults that can be seen from a distance of at least 3 metres (Refer to AS/NZS4667:2000);
  • obstruction of vision caused by dust, moisture, or film on interior surfaces of glass.

This Warranty is only for IGUs (comprising two or more glass panes) manufactured by AGP with either a silicone or a polysulfide secondary seal at the perimeter of the unit.

In accordance with the TERMS AND CONDITIONS OF WARRANTY, this Warranty is provided, under normal conditions of use, against failure of materials and/or manufacture for a period of 12 years from the date of supply to You.

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